NOTICE: Due to COVID-19 complications, ordering has temporarily been suspended.

Shipping Policy

Average Shipping Times

Because each pair of our flip flops is custom-designed, please allow enough time for production and shipping when placing your order. Below, you can find a list of the average shipping times for your country or location. Please note that the below times do not include production time (see Production Times below). You will receive an email with a tracking number when your order has been shipped out from our facilities.

Australia 12-14 Business Day
Canada 6-10 Business Days
Europe 3-10 Business Days
United States 2-5 Business Days
Worldwide 7-15 Business Days

Production Times

Our custom flip flops are produced and shipped out in 3 business days on average. 95% of our orders are shipped out within 5 business days, and over 50% of our orders are sent out within 3 business days or fewer. Please allow up to 7 business days for your order to be shipped out.

Shipping Address Changes

Please send us an email if you would like to change the shipping address of your order. We can make the necessary adjustments while your order is being processed, up until your order leaves our facility.

Lost Packages

If your package becomes lost in transit, we will gladly replace your order free of charge. Please email us if you suspect your order has been lost.

Are Sole Flops Available in Every Country?

Sole Flops aren't available in some countries because of legal restrictions or shipping carrier limitations.

For now, Sole Flops aren't available in and don't ship to Cuba, Iran, Crimea, Syria, and North Korea. This list may change periodically.

We're available to all other countries and ship internationally!


Didn't find what you were looking for? Try one of these places: