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Privacy Policy

Last updated: December 8, 2019

This Privacy Policy describes the privacy practices of Sole Flops, LLC ("Sole Flops", "we", "our" or "us"), with respect to how we collect, use, disclose and transfer the information you provide when you interact with us via those of our websites, applications, emails and other communications that link to or reference this policy (the "Services").


There are two main types of information we collect about users of the Services:

  • "Personally Identifiable Information" is information that on its own identifies you and may include, for example, your full (i.e., first and last) name, phone number, email address, postal address, credit or other payment card number, and photos of you or other individuals.
  • "Non-Personally Identifiable Information" is information that relates to you or the computer or device you use to access the online Services, but does not on its own identify you personally. This information may include (for example), information about your use of the Services, including web pages you have visited, apps you have downloaded, parts or functions of the Services you have used or viewed, gameplay data, content you have accessed or viewed, advertising sent to you or that you have viewed, transaction history, IP address and device identifiers, information about your Internet connection, information about the equipment or software you use to access the Services, and information you provide to or post on message boards or chat rooms that are part of the Services.


We collect information about you in three main ways:

  • Directly from you, when you provide it to us: for example, when you register with the website, download an app, sign up for email or text alerts, make purchases via the Services, request products or services, respond to surveys, contact us or otherwise interact with us. Please remember that if others use devices into which you remain logged in, they may share information with us as if they were you, and they may have access to information that you have previously provided us. To protect your privacy, please log out from the Services you use on shared devices.
  • Automatically, when you use our Services: we collect information through the use of cookies and similar technologies, through logging your activities on the Services, and when you download our applications. In addition, after your information has been provided, we may automatically associate that information and other information that we collect with your account whenever you are logged-in so that we can identify you across multiple devices and browsers, or we may use your location to better target advertising based on location, as well as for analytics. When you are not logged-in, we may automatically collect information that can be used to recognize you across the devices you use. When you are using a Wi-Fi network to which we have access, we may also detect and identify a device to which you have previously logged-in.
  • From third parties : we may obtain information about you from third parties outside of the Services. When you sign-on to the Services or otherwise interact with social networks or if you interact with us through a social media function such as a plug-in (for example, a Facebook "like" button) then you may be permitting us to have on-going access to some information from your social network profile (such as your name, email address, your friend list, photo, age, gender, location, birthday, social networking ID, current city, the people/sites you follow, and so forth). We may also obtain information about you from a third party data aggregator, cookie technology operator, advertising network, or another type of data company.



We (and our service providers) may use the information we collect about you for a variety of business purposes. For example, we may use that information to:

  • Provide the services and products you have requested;
  • Create an account on the Services if you have requested one;
  • Personalize the services we offer and the advertising displayed through the Services;
  • Respond to your inquiries, requests, and comments;
  • Allow you to participate in the interactive features of our Services, where you choose to do so;
  • Provide technical support for the Services;
  • Understand how the Services are used so that we can continuously improve the services we provide to you;
  • Send you service-related communications, including announcements and administrative messages;
  • Send you newsletters and information about products, services and promotions relating to us or other companies or organizations that we work with.
  • Display certain content, such as content you upload and make available, comments, and game statics and rankings;
  • Deter fraud or any other potentially illegal activities, and to protect the safety of our users and others;
  • Enforce our terms of service;
  • Create consumer profiles and audience segments, which may be used for targeted advertising on the Services or on third party services.
  • Recognize devices you use and associate the information with your profile. We may use data collected or received from others, such as information about devices you use, to make a deterministic or probabilistic match of advertising and cookie identifiers. For example, we or others may match devices you use if you log onto the same online service or multiple devices or web browsers (deterministic), or if devices you use share similar attributes that support an inference that they are used by the same user (probabilistic). We also may use this information, for example, to match a user’s interest across devices, as well as for analytics, ad reporting, or to improve the services;
  • Send gifts to your requested recipients, provide other communications relating to those sorts of transactions, as well as any further communications as may be authorized by the recipients; and
  • Combine all the information we collect or receive about you for any of the foregoing purposes.


We may share Non-Personally Identifiable Information, such as aggregate data and information about your use of the Services with third parties. When we reference third parties (or providing third parties information) in this privacy policy, we also mean any companies receiving data from such third parties. We may also share information about you as disclosed at the time you provide that information, as set forth in this Privacy Policy, and in the following circumstances:

  • Service Providers that We Have Retained to Perform Certain Business-Related Functions on Our Behalf: For example, our service providers may offer services such as research, analytics, hosting websites, fulfilling transactions, maintaining databases, administering contests, providing technology services and platforms, deliveries, and processing payments. We may also need to share information with other companies in order to enable the uses described above in “How We Use Information About You” or elsewhere in this Privacy Policy. Typically, when these companies are provided with Personally Identifiable Information they are only provided with that Personally Identifiable Information they need to perform their functions and that Personally Identifiable Information can only be used as is necessary to perform the services on our behalf, or to comply with legal requirements. Similarly, where appropriate, we often take steps to require third-party service providers to protect Personally Identifiable Information.
  • Third Parties who Separately Have Your Information: We may share information about you or your use of the Services with third parties to whom you separately provide (or to whom you already separately have provided) your Personally Identifiable Information (e.g., if you establish or have established accounts with them). In these instances, we may enhance the data they have about you by using or sharing a common identifier that itself is not Personally Identifiable Information. When we share Non-Personally Identifiable Information with these third party services, they may be able to match it with other information that they separately receive about you.
  • Social Networks: You may interact with certain features of the Services that cause information to be published to your social networks. Or, you may sign up for features on the Services or a social network that are designed to require that we provide to the social network, or the social network provide to us, information, which may include Personally Identifiable Information, to associate our records relating to you in our data base with the records that social network has relating to you in their database, so that they or we can contact you or tailor messages to you, or otherwise. On pages of the Services that contain social network functionality, the social network providing the functionality may be able to collect information about you, even if you don't use that functionality.
  • Opt-Ins: In some places on our Services we may place opt-ins where you can select to receive communications from companies with whom we have promotional relationships. If you opt-in to receive those communications, or opt-in to consent to share Personally Identifiable Information with them, we may disclose Personally Identifiable Information to them.
  • Contests and Sweepstakes: We may publicly disclose the name, city and state of contest and sweepstakes winners if permitted by the contest/sweepstakes rules.
  • Sale of Our Business or Assets: If we sell all or part of our business or assets or are otherwise involved in a merger or business transfer, we may, in our sole discretion, transfer, sell or assign any or all information to a third party as part of or in connection with that transaction. Upon such a transfer, the privacy policies of the acquiring entity may govern the use and further collection of Personally Identifiable Information and Non-Personally Identifiable Information.
  • Legal Reasons: We may use or disclose information to cooperate with or enlist the support of law enforcement, government or regulatory bodies, content protection organizations or judicial processes with respect to, or to prevent, suspected or possible fraud or other suspected or possible illegal activities. We may also use or disclose information as we determine appropriate to the extent that records have been subpoenaed or otherwise in connection with pending or potential litigation, or to enforce or protect the rights or safety of Services users, us or others, or for risk management purposes.


We may work with third party ad networks and consumer data companies to help present ads through the Services or to help us evaluate and provide us with information about the use of the Services and viewing of our ads and other content. These third parties may view, edit or set their own tracking technologies/cookies, which will allow them to collect information about how you interact with content and advertising while you are using the Services and while you are on other third party platforms where their tracking technologies are located. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Privacy Policy.


The Services are not designed or intended for use by children under 13, and thus if you are under 13 we ask that you do not use the Services or provide us with any information. If we discover that we have inadvertently gathered any such information then we will, to the extent required by law, delete such information from our records. If a parent or guardian becomes aware that his or her child under 13 has provided us with information without his or her consent, he or she should contact us at

California minors under 18 years old may request the removal of any information that they posted to the Services by contacting Upon such request, we will anonymize or remove from public view any content posted by a minor to one of the Services, unless required by law to retain such content or information.


We maintain procedural, technical and physical safeguards for the Services to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the Personally Identifiable Information you provide via the Services. Unfortunately, no transmission of data is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. Therefore, any transmission of Personally Identifiable Information to us is made at your own risk. If you believe that your interaction with us is no longer secure, please notify us using the contact details below.


The Services are governed by and operated in accordance with, the laws of the United States. Sole Flops makes no representation that the Services are governed by or operated in accordance with the laws of any other nation.

If you are located outside of the United States, please be aware that information we collect, including Personally Identifiable Information, may be transferred to, processed, stored and used in the United States. Under United States law, your Personally Identifiable Information may be subject to access requests from governments, courts, or law enforcement in the United States.


Residents of the State of California may request a list of all third parties to which our Services have disclosed certain personal information (as defined by California law) during the preceding year for those third parties' direct marketing purposes. If you are a California resident and want such a list, please contact us at Sole Flops, Attn: Privacy Officer, 356 S Rampart Blvd, 107, Los Angeles, CA 90057. For all requests, you must put the statement "Your California Privacy Rights" in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, email, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.


The Services may contain links to third-party websites or services. In some cases, we may embed a content feed, video player or other application from a third party into the Services, and those feeds, players or other applications may appear to be part of the Services, even though they are provided or served by a third party. If you access another website, or any such services, even ones that may contain the Sole Flops logo or are framed by the Services, please understand that the operators of these websites or services may collect information from you, or place or read cookies or other tracking devices, which will be used by them in accordance with their own privacy practices, which may differ from ours. We are not responsible for, and we do not endorse or control, the policies or practices of any such website or services. You should always read the Privacy Policy of any website or services you access carefully in order to understand their information usage practices.


From time to time, we may revise this Privacy Policy. If we make material revisions to the way we collect or use your Personally Identifiable Information, we will provide you with notice of those changes by either: (1) announcing the change on our Services or (2) taking other actions as we deem appropriate under the circumstances, including without limitation, posting the revised version of this Privacy Policy online. You should check our Services frequently for updates.

You can determine when this Privacy Policy was last revised by referring to the "Last Updated" or similar legend at the top of this page. If you do not agree with the terms of this Privacy Policy, as it may be amended from time to time, in whole or in part, please do not continue using our Services.


For any questions in relation to this Privacy Policy please contact us at or Sole Flops, ATTN: Legal Department, 356 S Rampart Blvd, 107, Los Angeles, CA 90057.